Lettisches Haus / Freiburg
Hotel

Since 1952 this historically significant property of the Latvian non profit organisation Daugavas Vanagi was used as a cosy guest house for those Latvians who had to leave Latvia after the 2. World war. Since Latvian independence guest house had to move in direction of a professional hotel and welcome international tourists from all around the world traveling to South of Germany to city of Freiburg.

Due to changes the property badly needed the face lift and improvements in infrastructure as well as changes in property management and guest service.

During 12 months in years 2017- 2018 our tasks included:

 


Provided services
Reconstruction
Reconstruction
Service quality improvement
Service quality improvement
Staff training programs
Staff training programs
Planning
Planning
Recruiting and training
Recruiting and training
SOP’s implementation
SOP’s implementation
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