We mainly sell our services and products through social media and digital sales channels using contemporary communication methods. Our most important task after sales is internally communicate the delivery of the product to our customer in a way we sold to them. We need to fulfill their expectations of promises we made during sales process.

Improvement of internal communication system and day to day operations management system will be crucial key and assistant to improve our customer satisfaction, avoid customer complaints and dissatisfaction.

In our day customer complaints spread in a speed of lightning and the only means to help control it is proactive customer satisfaction system based on standart operation procedures, quality system and customer complaint system development and implementation.

Our services include:

• Individually created and implemented service operation procedures
• Creation and implementation of quality control systems
• Creation  and implementation of customer complaint management system
• The assistance in choice and implementation of appropriate digital property management system for day to day operations and reservations